Term and Conditions

Welcome to Home Fruit Tree! These Terms and Conditions govern your use of our website and services. By accessing homefruittree.com and making a purchase, you agree to these terms. Please read them carefully.

1. User Obligations and Responsibilities

As a user of Home Fruit Tree, you agree to:

• Provide accurate and complete information during account creation and checkout.
• Use the website only for lawful purposes and not engage in any fraudulent activities.
• Inspect plants upon delivery and report any issues within 15 days of receipt.
• Cover return shipping costs for non-damaged items, unless the return is due to our error.
• Ensure your location is within our shipping areas (we do not ship to certain Asian countries and remote regions).

2. Products and Services Description

Home Fruit Tree specializes in providing high-quality plants for gardening enthusiasts. Our products include:

• Fruit Trees: Apples, Pears, Kiwi, and more.
• Berries: Blackberries, Blueberries, Currants.
• Vines and Ornamentals: Grapes, Hops, Unusual Vines, and decorative plants.

Each plant is nurtured with care before shipment to ensure it reaches you in optimal condition. Due to the delicate nature of living plants, all sales are final once shipped, except for items damaged during transit.

3. Order and Payment Terms

We strive to make your shopping experience seamless and transparent:

• Order Processing: Orders are processed within 1-2 business days before shipment.
• Shipping Methods:
  • Standard Shipping: $12.95 via DHL or FedEx, delivered in 10-15 days after shipment.
  • Free Shipping: Available for orders over $50 via EMS, delivered in 15-25 days after shipment.
• Payment Methods: We accept Visa, MasterCard, JCB, and PayPal for your convenience.
• Cancellations: Orders can be canceled within 24 hours of placement by contacting us at [email protected].

4. Returns, Exchanges, and Refunds

Your satisfaction is our priority. Our policy is designed with care:

• Return Timeframe: Returns or exchanges must be requested within 15 days of delivery.
• Eligibility: Items must be in original condition and packaging, with clear evidence of shipping damage (photos required).
• Non-Returnable Items: Fruit trees, plants, vines, berries, ornamentals, hops, and grapevines cannot be returned unless damaged during shipping.
• Refund Process: Refunds are issued to the original payment method within 5-7 business days after approval. Original shipping fees are non-refundable.
• Damaged Items: Contact us within 48 hours of delivery with photos for a replacement at no cost.

5. Intellectual Property

All content on this website, including text, images, logos, and product descriptions, is the property of Home Fruit Tree and protected by copyright laws. You may not reproduce, distribute, or use any content without our written permission.

6. Limitation of Liability

Home Fruit Tree is dedicated to providing quality products and services. However, we are not liable for:

• Damages resulting from improper plant care after delivery.
• Delays in shipping due to carrier issues or unforeseen circumstances.
• Indirect damages, such as loss of profits or data, arising from the use of our website or products.

Our total liability shall not exceed the purchase price of the products in question.

7. General Provisions

These terms are governed by the laws of the United States. We reserve the right to update these Terms and Conditions at any time. Continued use of the website constitutes acceptance of changes.